Who can help after you order?
Two desks exist, with separate jobs. For orders, tracking, changes and returns, call the order desk on +1 (302) 200-3480. It is the only desk that can see an order. For anything about these pages, such as a typo, a source or a correction, email [email protected], read Monday to Friday, 9:00am to 5:00pm ET. The site email cannot see orders.
The office address is 215 Park Avenue South, Floor 13, New York, NY 10003, USA. For returns, the postal address is 5 Times Square, Floor 18, New York, NY 10036, USA.